Privacy Policy – Waves Foundation

Welcome to Waves Foundation

Waves Foundation is a community initiative of Radio Tygerberg 104FM NPC, created to bring ordinary people together to make an extraordinary difference through hope, faith and practical community impact.

The Foundation is administered by Tygerberg Community Initiative NPC, Registration No, 2009/003061/08, a registered South African non-profit company established to support and facilitate the charitable work of Waves Foundation.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in terms of the Protection of Personal Information Act, 2013 (POPIA).

By using our website, making a donation, subscribing to a recurring monthly contribution, creating an account where applicable, or otherwise interacting with Waves Foundation, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect personal information including:

• Your name and surname

• Email address

• Telephone number

• Postal or physical address (where provided)

• Donation history

• Communication preferences

• Information submitted through contact forms

• Any other information you voluntarily provide

Payment transactions are processed securely by our authorised payment service providers. Waves Foundation does not store your full credit or debit card details.

2. Why We Collect Your Information

We collect and use your personal information to:

• Process your donations and recurring monthly contributions

• Issue receipts and acknowledgements

• Communicate with you regarding your donations or enquiries

• Send newsletters, ministry updates and fundraising campaigns where you have chosen to receive them

• Maintain accurate donor records

• Improve our website and services

• Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate purposes related to the work of Waves Foundation.

3. Sharing Your Information

We respect your privacy.

We do not sell, rent or trade your personal information to third parties.

Where necessary, we may share limited personal information with trusted service providers who assist us with services such as:

• Secure payment processing

• Website hosting and maintenance

• Email and communication services

• Information technology support

• Professional advisers where required by law

These service providers are required to protect your personal information and may only use it for the services they provide to Waves Foundation.

We may also disclose personal information where required by law or to protect the rights, property or safety of Waves Foundation or others.

4. Marketing Communications

If you choose to receive newsletters, ministry updates or fundraising communications, we may contact you by email, SMS, WhatsApp or other appropriate electronic means.

You may unsubscribe from promotional communications at any time by using the unsubscribe link provided or by contacting us directly.

Please note that we may still send administrative communications relating to your donations, recurring monthly contributions or enquiries where necessary.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

For more information, please refer to our Cookie Policy.

6. Protecting Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

While every reasonable effort is made to safeguard your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Your Rights

In accordance with POPIA, you have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request the deletion of personal information where permitted by law

• Withdraw your consent where processing is based on your consent

• Object to certain processing of your personal information where permitted by law

Requests may be submitted using the contact details below.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective once published on this website. We encourage you to review this page periodically to remain informed of how we protect your personal information.

9. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is processed, please contact us:

Waves Foundation

A community initiative of Radio Tygerberg 104FM NPC

Administered by:

Tygerberg Community Initiative NPC

Registration No. 2009/003061/08

Email: info@wavesfoundation.co.za

Telephone: 0861 104 104

Website: https://wavesfoundation.co.za

If you believe your personal information has not been handled in accordance with POPIA, we encourage you to contact us so that we can address your concerns promptly.